Privacy Policy

Privacy policy

This site is owned by Marie-Helene Hayles. This privacy policy explains how I use the personal data I collect from you when you use my website.

Topics:

  • What data do I collect?
  • How do I collect your data?
  • How will I use your data?
  • How do I store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do I use cookies?
  • What types of cookies do I use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to my privacy policy
  • How to contact me
  • How to contact the appropriate authorities

What data do I collect?

I collect the following data:

  • Personal identification information (Name, email address, phone number, etc.)

How do I collect your data?

You directly provide me with most of the data I collect. I collect data and process data when you:

  • Use or view my website via your browser’s cookies.
  • Contact me via email, WhatsApp, telephone or the contact form on my website.

How will I use your data?

I collect your data so that I can:

  • Manage your account.
  • Email you with special offers on other products and services I think you might like.
  • Make arrangements with other companies on your behalf.

How do I store your data?

I may store your data manually or electronically. Any data stored electronically will be stored on my password-protected PC, my PIN-protected smartphone and in secure servers, and any data stored manually will be stored in my office. I will keep your data for 10 years (as required by Italian law) after your last use of my services. Once this time period has expired, I will delete your data by removing it from my electronic devices and manual records.

Marketing

I would like to send you information about products and services of ours that I think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop me from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

I would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to ask me for copies of your personal data.

The right to rectification – You have the right to request that I correct any information you believe is inaccurate. You also have the right to request that I complete the information you believe is incomplete.

The right to erasure – You have the right to request that I erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that I restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to my processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that I transfer the data that I have collected to another organization, or directly to you, under certain conditions.

If you make a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact me at info@helpmaterome.com

Call me at: 348 728 5485

Or write to me: Marie-Helene Hayles 

                        Via Lago di Lesina 31

                        00199 Roma

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit my website, I may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do I use cookies?

I uses cookies in a range of ways to improve your experience on my website, including:

  • Understanding how you use my website

What types of cookies do I use?

My website uses a number of different types of cookies:

  • Functionality – I use these cookies so that I recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – I use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of my website features may not function as a result.

Privacy policies of other websites

My website may contain links to other websites. My privacy policy applies only to my website, so if you click on a link to another website, you should read their privacy policy.

Changes to my privacy policy

I keep my privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 1 February 2024.

How to contact me

If you have any questions about my privacy policy or the data I hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact me.

Email me at: info@helpmaterome.com

Call me: 348 728 5485

Or write to me at:        

Marie-Helene Hayles

Via Lago di Lesina 31

00199 Roma

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that I have not addressed your concern in a satisfactory manner, you may contact the Italian Privacy Authority:

Email: rpd@gpdp.it.

Address: Garante per la protezione dei personali – Responsabile della Protezione dei dati personali, Piazza Venezia, 11, IT-00187, Roma